Privacy policy

SETARA COSMETICS Privacy Policy

Introduction

Welcome to SETARA COSMETICS, your trusted source for quality oriental perfumes. We take the privacy and security of our customers seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Italian Legislative Decree no. 196/2003, as amended by Legislative Decree no. 101/2018, and the European Union's General Data Protection Regulation (GDPR).

Section 1: Data Collection

We collect various types of personal information for different purposes, including:

  • Contact Information: such as your name, email address, and shipping address
  • Order Information: purchase history, product preferences, and transaction details
  • Browsing Information: cookies, IP addresses, and other online identifiers

Section 2: Purpose and Use of Data

Your data is primarily used to fulfill orders, provide customer support, and improve our services. We may also use the data for promotional activities if you have provided explicit consent.

Section 3: Payment Information

We do not directly store your payment details such as credit card numbers or bank account information. All payment transactions are processed securely by our payment service providers, who are bound by their own data protection obligations. We only retain transaction references necessary for order management and legal compliance.

Section 4: Data Sharing and Third Parties

We will not share, sell, or lease your personal information to third parties unless required by law, or as necessary for services like payment processing or shipping. Any third parties we work with are required to handle your data in compliance with GDPR.

Section 5: Security Measures

We employ industry-standard encryption and other security measures to protect your data from unauthorized access, loss, or alteration.

Section 6: Data Retention

We will retain your data only for as long as is necessary for the purposes for which it was collected, or as required by applicable laws and regulations.

Section 7: Your Rights

Under the GDPR and Italian law, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("Right to be Forgotten")
  • Restrict or object to processing
  • Data portability
  • Object to direct marketing
  • File a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it

Section 8: Cookies

Our website uses cookies to improve your browsing experience. Non-essential cookies are only placed with your explicit consent. You can manage your cookie preferences at any time through our cookie consent settings.

Section 9: Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal or regulatory obligations. Any changes will be posted on our website with the date of the last update.

Section 10: Contact Information

For any questions regarding this Privacy Policy, or to exercise your rights, please email us at info@setaracosmetics.it