SETARA COSMETICS Terms and Conditions

Introduction

Welcome to SETARA COSMETICS, Rome's premier online boutique for high-quality oriental perfumes. By placing an order on our e-commerce platform, you are agreeing to our terms, conditions, and privacy policies. We highly encourage you to read and understand these policies for a smooth shopping experience.

Section 1: Order Acceptance and Processing

Upon receiving your online order, SETARA COSMETICS commits to fulfilling your purchase in alignment with the stipulations provided in these terms and conditions. However, we hold the right to decline orders that don't meet our quality standards or are deemed to lack financial credibility.

Section 2: Product Availability and Verification

We strive to keep our online inventory up-to-date. If the product you ordered is unavailable, we will notify you promptly via email or phone to discuss alternative options or offer a full refund.

Section 3: Pricing and Payments

All product prices on our site are indicated in Euros (€) and include a Value Added Tax (VAT) of 22%. We offer multiple secure payment methods for your convenience. In rare cases, prices may change due to legislative adjustments or manufacturer price amendments.

Section 4: Right to Withdrawal

In compliance with Italian Legislative Decree no. 206/2005, you have the right to withdraw your order within 14 days from the day you or a third party receives the goods. An explicit declaration of withdrawal should be made within this timeframe to be eligible for a refund, excluding delivery costs.

Section 5: Privacy and Personal Data Collection

SETARA COSMETICS adheres strictly to the General Data Protection Regulation (GDPR) guidelines. We collect device and order-related information to serve you better and fulfill your orders proficiently. More details are available in our Privacy Policy.

Section 6: Data Collection Technologies

To optimize user experience, we employ cookies, log files, and other tracking technologies. For more information on how to disable cookies, visit www.allaboutcookies.org.

Section 7: Warranty and Customer Service

All our oriental perfumes undergo rigorous quality checks. Any discrepancies between received goods and the order will be rectified in accordance with Italian consumer protection laws.

Section 8: Intellectual Property

All content on SETARA COSMETICS, including but not limited to text, images, and multimedia elements, are copyrighted. Unauthorized use or reproduction is strictly prohibited.

Section 9: Dispute Resolution

For any disputes, we adhere to the Online Dispute Resolution platform provided by the European Commission.

Section 10: Your Rights as a European Resident

As a European resident, you possess the right to request access to, or modification of, your stored personal data.

Section 11: Data Retention and Record-Keeping

We retain order history and payment details for record-keeping purposes unless explicitly asked for deletion by the customer.

Section 12: Amendments

We reserve the right to periodically update these terms and conditions to reflect changes in legislation or business operations.

Section 13: Contact Information

For any further questions or clarifications, please email us at info@setaracosmetics.it.

Also reach out to us through Whatsapp HERE. 

We aim to resolve all issues in a timely manner.